FAQ

WELCOME TO PLANTHROPIE

We are based in Birmingham, Michigan, where all the magic
happens! We ship to customers within the United States through
our online shop.

Yes! Our beautiful flagship shop is located in the heart of downtown Birmingham, Michigan. We launched our online shop to bring Planthropie goodness to you.

Yes! For local pick ups please place your orders on our website www.planthropie.com/orderhere. Our beautiful flagship shop is located in the heart of downtown Birmingham, Michigan.

We ship Planthropie pure dessert & cheese goodness to 48 contiguous United States. Planthropie flagship shop is located in downtown Birmingham, MI that's open for dine-in and local pick ups.

All of our dessert are made primarily raw with the exception of some sauces that you can choose not to use. Our proprietary cheese culturing and making process does not require the application of heat either thus making it a minimal artisan ingredient cheese. Please reach out if you have specific questions to hello@planthropie.com

Yes, our dessert and cheese are made entirely free of gluten, instead they're made with whole foods from cashews to fruits. However, our kitchen is not a dedicated nor certified gluten free
facility as we have gluten based products in the facility such as artisan crackers.

INGREDIENTS

Cashews are Planthropie's favorite nature’s superfood, making them a perfect blank canvas for Planthropie's dessert & cheese goodness! Packed with vital vitamins & minerals, rich in fiber, heart-healthy fats, and plant protein. Stay tuned to learn more about this beloved “nut” aka seed

Absolutely! At Planthropie we are committed to creating
nourishing & indulgent dessert without any refined or processed sugars. Instead, we naturally sweeten our dessert with the finest dates & pure maple
while celebrating the natural sweetness of cashews and fruits.

All of our dessert are made raw, without the application of
heat to preserve. Our proprietary cheese culturing process does not require the application of heat either thus making it a minimal ingredient cheese.

Yes, our dessert and cheese are made entirely free of gluten, instead they're made with whole foods from cashews to fruits. However, our kitchen is not a dedicated nor certified gluten free
facility as we have gluten based products in the facility such as artisan crackers.

Yes we do, but we're not currently offering them for national shipping beyond our shop. If you have special dietary needs, please contact us with specific questions so we can help you further.

THE DESSERT

Absolutely! All of our creations are 100% plant-based and
dairy free. We use ethically sourced, organic ingredients to create indulgent yet
nourishing dessert & cheese that’s kind to you, the animals, and our planet!

A 1000% YES!

While we are not a certified gluten free facility, all of our dessert & cheese are made gluten free using whole foods ingredients.

We use the finest dates & pure maple to delicately sweeten our dessert. We also use raw coconut sugar to sweeten some of our products like our Caramel sauce and Hazelnut Cacao spread. Refined sugar free all the way!

Absolutely! We love to indulge in pure nourishing dessert that are nutrient rich and energizing without the sugar rush or crash.

NEVER!

THE CHEESE

Vegan cheese is simply cheese made without dairy. We call it it kind cheese, because it's made with pure love minus the use and exploitation of animals. And yes, its absolutely delicious & cheesy good.

Planthropie cheese is made for the cheese heads that love cheese but not the dairy. It is the cleanest cheese you can find, cultured to perfection, made with minimal organic clean ingredients, purified water, sea salt and spices! We don't use any oils, gums, fillers, artificial flavors or preservatives. Our proprietary techniques does not use heat in the process therefor our cheese is living, raw and packed with vital benefits.

​We handcraft our cheese in small batches in Birmingham Michigan. Same ancient traditional cheesemaking techniques but instead of using dairy milk as the medium, we use cashews as the medium instead. Our proprietary techniques honor the art of traditional cheesemaking, along with the magic of cultures that create a sustainable and nourishing cheese.

We're obsessed with the science, ancient art & history of cheesemaking. We just make it entirely from plants! Using proprietary techniques, we handcraft and ferment cashews as medium instead of dairy in small batches. The fermentation process creates complexity and richness to the flavor, bioavailability and ease of absorption, basically good cheese with benefits.

Our cheese is made with pure and minimal 3 primary ingredients from organic cashews to cultures and sea salt with absolutely no added oils.

Absolutely, just like dairy cheese, our cashew cheese requires
refrigeration. For the best experience, we recommend keeping the cheese in the fridge
and taking it out just before serving to bring to room temperature. It's important to avoid leaving them
out in warm temperatures, as they can become too soft.

Once your cheese arrives, transfer it to the fridge. Please refer to our cheese care tips for more information. Store the cheese in the fridge and enjoy within 7 days. You can also freeze the cheese to extend its shelf life.

Yes, you can freeze any of our cheese for up to 3 months for
the best taste experience. Defrost in the fridge and enjoy within 5 days.

ORDERS & SUBSCRIPTION

We are currently accepting advanced orders with a tentative shipping week by the end of March or sooner.

To place an order, simply visit our shop at [https://itsplanthropie.myshopify.com/] and explore our selection of plant-based dessert & cheese. Add your desired items to your cart and proceed to checkout. Follow the instructions to complete your order.

Once the shipping label is created for your order, you will receive
a tracking number via email. Your order will ship out the same day or the following day.

Shipping costs may vary depending on your location and the size of your order. You can view the shipping costs at checkout before finalizing your purchase. We strive to offer competitive shipping rates and occasionally provide free shipping promotions, so keep an eye out for special offers.

Unfortunately, once an order is placed, we can't guarantee any cancellations or changes. Please reach out to hello@planthropie.com with any questions.

Due to the perishable nature of our products, we do not accept any returns. We are passionately committed to creating pure plant based dessert & cheese and a beautiful Planthropie experience, so we may be able to do partial refunds and/or replacement on a case by case basis. Please reach out with detail and a photo within 24 hours of receiving your order.

PACKAGING

Yes! Conscious practices is at the core of what we do including our packaging. From our bio insulation materials to boxes, to compostable boxes & stickers to water activated shipping tape. We meticulously source and continue to look for the best eco-conscious packaging solutions.

We're conscious of the high shipping rates. Due to the artisan and perishable nature of our products, we have to ship them cold and insulated. We're doing our best to find ways to minimize costs while we continue to upload our values from our products to eco conscious packaging and all that in between.

SHIPPING

We ship our pure plant based dessert & cheese from Planthropie's flagship shop in Birmingham, Michigan. You should totally visit our shop too!

We ship Planthropie's plant based dessert & cheese goodness within the 48 contiguous United States
so you can nourish and indulge with us!

Besides eating them, depending on what you ordered please look into specific products use and storage use. Generally, both cakes and cheese must be refrigerated or frozen based on your preferences and/or needs.

Shipping costs may vary depending on your location and the size of your order. You can view the shipping costs at checkout before finalizing your purchase. We strive to offer competitive shipping rates and occasionally provide free shipping promotions, so keep an eye out for special offers.

Not currently. Please note that due to the delicate artisan nature of our products, they must ship cold with expedited shipping time. We are conscious of the shipping costs and are always looking for better solutions while we continue to use eco conscious materials.

We ship orders Monday through Wednesday. Our artisan dessert and cheese are temperature sensitive and must remain cold during shipping therefor we strive to ship early in the week to avoid and minimize any potential delays during transit.

We pack our products to ship frozen or cold with coolants and insulated packaging. If your order arrives damaged, please contact us at hello@planthropie.com within 24 hours from arrival. Please include pictures and detail to help us best resolve it for you.

MEDIA

We love working with like minded and aligned conscious movers & shakers! Send us all questions and suggestions to hellp@planthropie.com

We love working with like minded influencers, bloggers and media. For all questions, suggestions and interview requests please reach out here hello@planthropie.com. We can't wait to connect with you!

We're happy to hear your ideas and grow Planthropie's like-minded community! Send us your ideas to hello@planthropie.com

Not currently but soon, stay in touch via our newsletter and social media for upcoming announcements